As others have written, their quality has gone far down hill ever since they started re-packaging their cartridges and making them overseas. The vapor is less, the length of time they last is less, the plastic peels off the cartridges, and the taste doesn't last as long.
. . plus who knows what's in them now. On top of all this, it's more expensive for less substance: they don't offer the custom battery types or the variety of flavors anymore.
Ironically, the customer review page on their website is no longer available .. probably to hide all the latest truths. What I don't get is how their new giant box of 10 cartridges (each one "vacuum sealed" in a puffy pouch), is more cost effective for them than the older packaging of a compact foil pack of 5 (kinda like how chiclets are packaged). I would think the current way is wasting more material, space, weight, and resources.
You could fit at least 5 of the old packs into one of the new ones (see photo for scale) Seems they'd rather make a giant profit than a quality product for their consumer base. Typical corporate take over of what once was a good company.
Way to ruin a good thing - The only good thing remaining now is their customer service - don't shoot the messenger. After being a loyal customer for 5 years I'm going elsewhere!
Product or Service Mentioned: Green Smoke Electronic Cigarette Refill.
Reason of review: Bad quality.
Monetary Loss: $65.
Preferred solution: Let the company propose a solution.
I liked: Old cartridges.
I didn't like: Change in quality, Poor quality, Cartridges burn out fast.