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2.4 Based on 14 reviews
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  • Customers like
    • Customer service 3
    • Taste is great 2
    • Uk customer service 1
  • Customers don't like
    • Cartridges burn out fast 5
    • Lack of responsibility for product 4
    • Poor quality 4

I'm reading these other reviews and finding that I am having the same experience. It has been about a year since I started having problems when before, everything was amazing! The cartridges lasted a long time, the batteries did as well. So when I wasn't having issues with batteries, the cartridges lasted like Fruit Stripe gum. The best gum for about 30 seconds. Then they changed the names, and the quality of the cartridges. Now the cartridges... Read more

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When I first bought this product in stores I absolutely loved them! The cartridges always lasted at least two days. Then they switched up their flavors and names, and the new flavor's tasted different. I adjusted and even stated to have cartridges auto-shipped every couple of weeks. I then started noticing that the cartridges did not even last a day, sometimes they were gone in a few hours, and no I was not vaping more. I wrote a review on... Read more

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Green Smoke have shortened their cartridge shelf life to 6 months according to a chat i had with an online representative. does anyone have info on this? Are the ingredients of lower quality than before? This is worrying and the change was not communicated to customers to my knowledge, they also sent me cartridges with 2-3 months left before expiry which is ridiculous! Thanks to anyone who has information about this! xxxxxx xxxxxx xxxxxxxx xxxxx... Read more

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The battery is flashing at the end 3 times and then the green light at the end turns off.What doest his mean? Read more

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I'm pleased! They fit perfectly. They work perfectly. And the menthol flavor is exactly the same. My sister and I even closed our eyes for a taste test and both of us picked Atlantic over the GS Menthol Ice. Tragedy averted. Shipping from USA was reasonable but I bought enough so I got my Greenwich Village Menthol packs shipped free to the UK. I bought the buy 10 get 3 packs free plus a free battery and USB plug (I didn't need them but I'll... Read more

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I read online that the operational issue message we see here in the UK for Green Smoke is just an excuse. It seems like they are shutting down for good in the UK as they have done in the EU too. Shame on you, Green Smoke. You offer a great product and then leave us out to dry like this? What kind of company does that??? I am moving on to v2 cigs. I am seeing a lot of good reviews about them. Your loss Green Smoke. On a side note: does anyone... Read more

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In my experience, companies are usually able to resolve operational issues in the span of a day or two. Why in the world has greensmoke.co.uk been unable to resolve theirs for the past month? People on here are saying that GS has stopped distribution in other parts of the world. If that's happening in the UK, then I guess I'm out of luck after two years of using these products? I googled Green Smoke Europe of out desperation and it looks like... Read more

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GreenSmoke did the same thing in Australia last year! Left all their customers without refills. The parent company Altria bought them and decided to pull out of the international market. Atlantic Vapor is by far the best solution. Absolute and menthol taste exactly the same! Magic mist is low qualityI felt and Vinto looks like some thing you would buy at a circus, also lesser quality. Atlantic is from US and have been replacing GreenSmoke in... Read more

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Well Green Smoke - Although I think your Customer Care to your Loyal UK users has been Despicable and also to your UK staff who have had to deal with irate phone calls from UK Customers wanting to know what's going on you have done me a favour. After finding out through other sources you are no longer providing the UK with your products I was left to research other e.cig companies and have found a fantastic alternative. Halo e.cigs. Their... Read more

Was this review helpful? 2 0

I have been trying to buy from the Green Smoke website for weeks now but the message says they are having operational issues. I phoned and spoke to someone to try and find out how long before I could buy again and got no helpful answer. I tried the live chat, which was utterly useless and no help at all. So does anyone know if they are closing down? I have switched to V2 in the meantime which involved a lot of expense with batteries, chargers... Read more

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